FAQ

Where does this store ship from?

Saint Louis, Missiouri

What is this store's return and exchange policy?

We will except returned items in sale-able conditions* for refund/exchange a maximum of 60 days after shipping date.

Sale-able conditions i.e. no odors, stains, rips, holes, or any signs of extensive use.

Do you accept orders placed outside of the US?

We sure do!

How long will it take to receive my order?

Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

When will pre-ordered items ship?

In the event that we have a pre-order prior to launching a line, those items will not ship until the day of the launch- ensuring those who pre-order are the first to receive the items.

What is Storenvy?

This store is powered by Storenvy, an online store system and marketplace for the world's creative businesses. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step.

How do I pay for my order? Is it secure?

The Storenvy checkout process uses PayPal, one of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as PayPal.com. Before entering any personal credit card information, you will be transferred to PayPal's secure servers. PayPal accepts Visa, Mastercard, Discover, American Express and Diners Club. You may also make payments using your bank account, but this may delay your order.

What if something is wrong with my order?

If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.